Service Support Form

Got a Question? Request a Callback

To initiate support from the DWS Export Service department, please complete the all the fields below. If you have a video that you would like to share with us to help explain the issue, please upload it using the “Upload Your Video” field. Once you press submit, an email will be sent to and a service engineer will then be in touch.

Maximum video file size is 64MB

Choose a Country

If you are based in Germany or Australia, please select the website of our subsidiary company there. A different selection of products is available in these countries. Otherwise, please select ‘English’ and you will be able to find your local distributor in the ‘Overseas Distributors’ section.

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